refund policy

Valada Viva values transparency and fairness. Please read our refund policy carefully before registering for events or making a donation.

​

Event Registrations

• Registrations for events, workshops, or sessions are generally non-refundable, unless otherwise stated.

• If an event is canceled by Valada, participants will receive a full refund or the option to transfer their registration to a future event.

​

Donations

All donations are non-refundable, as they directly support Valada’s programs and operations.

​

Exceptional Circumstances

In exceptional cases, refund requests may be reviewed at our discretion. Please contact us at valadaviva@gmail.com with details.

​

Processing Time

Approved refunds will be processed through the original payment method and may take several business days to appear.

​

​